Terms of Service

Last Updated: 10/21/2025
Welcome to Bin Bath Solutions LLC. By booking or using our trash bin cleaning services, you agree to the following terms:
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1. Services
We provide residential trash bin cleaning on scheduled routes. Service dates may vary due to weather, holidays, or operational needs. Customers will be notified of any schedule changes.
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2. Customer Responsibilities
Customers agree to:
• Place bins curbside and empty on the scheduled cleaning day.
• Ensure bins are accessible and free of obstructions.
If bins are not accessible at the time of service, the cleaning may be rescheduled for the next available route.
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3. Payment
Payment is required at the time of booking or according to the selected service plan.
Recurring customers authorize automatic billing unless canceled prior to the next billing cycle (after applicable minimum terms).
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4. Cancellations and Refunds
All monthly and quarterly cleaning subscriptions require a 6-month minimum commitment.
You may cancel your subscription any time after the 6-month period has been met.
If we cannot provide service for reasons beyond your control, you will receive a full refund or be rescheduled on the next available route.
One-time cleanings may be canceled or modified before the scheduled service date for a full refund.
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5. Liability
We take great care during each cleaning, but we are not responsible for damage resulting from pre-existing bin defects, misuse, or normal wear and tear.
Our equipment and processes are eco-friendly and meet local environmental standards.
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6. Service Area
Our services are available only within designated service areas. We reserve the right to decline service outside our coverage zones.
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7. Changes to Terms
We may update these Terms at any time. Updated terms will be posted on our website with a revised “Last Updated” date. Continued use of our services after changes indicates acceptance of the new terms.
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8. Contact
For questions, service issues, or account help, please contact us:
Bin Bath Solutions LLC
📧 Email: contactus@binbathky.com
📞 Phone: (270) 601-3907

Privacy Policy

Last Updated: 10/21/25
1. Introduction
Welcome to Bin Bath Solutions LLC. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, use our services, or communicate with us.
By using our website or services, you agree to the terms of this Privacy Policy.
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2. Information We Collect
We may collect the following types of information:
Personal Information:
• Name
• Address (for service location)
• Email address
• Phone number
• Payment details (processed securely through our payment provider)
Non-Personal Information:
• Browser type, device information, and website usage data (collected through cookies or analytics tools).
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3. How We Use Your Information
We use your information to:
• Schedule and provide bin cleaning services
• Process payments and send invoices
• Communicate updates or confirmations about your service
• Respond to questions or customer support requests
• Improve our website, services, and customer experience
• Send occasional promotions or updates (only if you’ve opted in)
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4. How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
Payment information is processed through a secure third-party payment processor—we do not store credit card details on our servers.
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5. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share limited information only with:
• Trusted service providers (e.g., payment processors, scheduling software) who help us operate our business
• Legal authorities if required to comply with applicable laws or regulations
All third parties are required to maintain confidentiality and security of your data.
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6. Cookies and Analytics
Our website may use cookies or similar technologies to enhance your browsing experience and collect analytics about website traffic. You can disable cookies through your browser settings if you prefer.
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7. Your Rights and Choices
You may:
• Update or correct your personal information
• Opt out of marketing emails at any time (each email includes an unsubscribe link)
• Request that we delete your information, unless required for legal or operational purposes
To exercise these rights, please contact us using the information below.
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8. Data Retention
We keep your personal information only as long as necessary to provide our services and comply with legal or tax obligations.
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9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date.
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10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Bin Bath Solutions LLC
📧 Email: contactus@binbathky.com
📞 Phone: (270) 601-3907